My account is locked

Modified on Tue, 6 Apr, 2021 at 11:29 AM

To unlock your account, please follow the steps below.

  1. Visit the Returning Candidates page
  2. On the sign-in section, choose the email option and follow the Forgotten your password link. This will allow you to create a new password and will also unlock your account.



If you are still experiencing a problem, please contact the relevant recruitment team at the company you are applying to, and they will be able to unlock your account for you.  

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