User Guides

Jobs/Vacancy Management

Content for Users

• Creating and Managing Jobs
• Release notes: Job Notes access
• Job status automation user guide

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Candidate Management

Content for Users

• Pre-recorded video interviewing guide
• Email and Calendar user guide
• Candidate data retention processes

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Creating & Booking Interviews

Content for Users

• Accept/decline interview feature user guide
• Create and book interviews with the Event Manager

Onboarding & Referencing

Content for Users

• Enhanced Onboarding and Compliance
• Onboarding User Guide
• Onboarding and Compliance - image upload release notes

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Search

Content for Users

• Smart Search and Match User Guide

Homepage & Quick Links

Content for Users

• My Jobs Functionality - How it Works

Talent Pools & Management

Content for Users

• Talent Networks User Guide
• Talent Pooling / Talent Pools

Settings - System Settings

Content for Users

• How to link statuses in System Customisation
• GDPR Candidate Data Archiving Process Flow
• Application-based data retention

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Settings - General Set Up

Content for Users

• General Settings User Guide
• Jobtrain API User Guide
• System Pipelines user guide

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Settings - Communications

Content for Users

• Communications User Guide

Settings - Alerts & Notifications

Content for Users

• System Alerts Templates

Settings - Media

Content for Users

• How to Resize Images for Media Rich Adverts

Settings - Application, Assessment, Forms

Content for Users

• How to add a new application status
• How to delete an application status
• Application forms guide

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JT Mobile

Content for Users

• JT Mobile

Integrations & 3rd Party Partnerships

Content for Users

• Yoti Right to Work integration
• DBS Checking Integration with First Advantage
• Jobtrain API - Getting started guide

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Guidance for Recruitment Agencies

Content for Users

• Recruitment Agency User Guide

CMS, Candidate, Agency, & Referencing Portals

Content for Users

• Brand Builder user guide
• Careers site builder
• Create filtered job searches for candidates

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Welcome to Jobtrain's Support Hub

Content for Users

• Important Labels When Reviewing Your Ticket and What They Mean
• Welcome to the Jobtrain Helpdesk

Talent Intelligence Unit

Content for Users

• Talent Intelligence - data and insights
• How Jobtrain supports data lakes

Implementation for New Jobtrain Clients

Content for Users

• Functionality Overview
• Implementation - Preparing for Talent Intelligence training
• Implementation - Welcome email

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Guidance for Jobseekers

Content for Users

• How to cancel or edit your job alerts
• My application has not copied the information from my previous application
• My account is set to external, but I am an internal candidate, so I can’t apply for internal roles

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Reports

Content for Users

• Advanced Insights - How to use the Max function to report most recent status change
• Advanced Insights - out of the box reports user guide
• Advanced Insights: How to report numerical custom field answers

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Accessibility

Content for Users

• Accessibility for candidates - client guidance
• How Jobtrain supports the Disability Confident Scheme
• Does the candidate portal comply with WCAG 2.1AA?

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