What's included in this guide:

• Job Alerts
  • Candidate Experience
    • Registering for Job Alerts
    • Amending and Deleting Job Alerts
  • Triggering Job Alerts
    • Search & Alerts
    • Post the Job
  • Searching for Candidates that have subscribed to Job Alerts
  • Viewing and Amending the Job Alert email template

Job Alerts

Candidate Experience

Registering for Job Alerts

Candidates can register for job alerts on your Jobtrain candidate site so that they are notified of any future jobs that may be of interest to them.

Both new and existing candidates can register for job alerts. For new candidates they can use the Register for job alerts option in the menu and existing candidates can do so by logging into their profile, clicking My Details in the upper right corner and then selecting My job alerts. 

They would then press Create alert to select the criteria of roles they would like to receive job alerts for.

Once a candidate has subscribed to job alerts, they will receive email notifications of any roles that match the exact criteria they have selected, if the job has Enable job alerts switched on. Both external and internal candidates can subscribe to job alerts.

Amending and Deleting Job Alerts

Once candidates have subscribed to job alerts, they can amend and delete these by clicking My Details in the upper right corner and then selecting My job alerts. There are instructions in the jobseeker support hub on how to do this. 

In line with GDPR there is guidance wording in the footer of system generated emails to candidates with details of how to perform the following actions:

• Unsubscribe from job alerts
• Manage existing jobs alerts
• Withdraw and delete applications
• Delete profile

Triggering Job Alerts

Search & Alerts

Complete the Search & Alerts page of the job, as this is where you determine the search criteria for this role. 

It is used when candidates search for jobs as well as defining which Job alerts are sent out to candidates.

Please note this page will vary per client depending on which search criteria you have activated on your candidate site.

Post the Job

You can then determine on the Post The Job page whether job alerts should be enabled for this role by toggling on Enable job alerts. The job must be at the status of Live and Advert Live should be toggled on.

Once this has been enabled and you have pressed Save, this will then trigger job alert emails to any external and internal candidates who have registered for these notifications.

Internal candidates will be notified of both Internal and External roles.

Please note that if you are reopening a job that was previously live, job alerts will only be sent to candidates who haven’t received a job alert for this role before.

Searching for Candidates that have subscribed to Job Alerts

Select Search from the main menu and then Search Talent.

Next to Search Candidate Talent, press Alerts.

You can then use the options listed under Filter By to search for candidates that have subscribed to job alerts.

You can also use the Create date from and Create date to fields to search for candidates that have subscribed to, amended or cancelled their job alerts in the specified date range.

We would recommend checking which criteria candidates can subscribe to job alerts for, as this varies per client.

You can view this by going to the Search & Alerts page of any job, or checking the search options available on your candidate site.

You can then select the candidates and use the Actions button to communicate with these candidates or assign them to a job or talent pool.

Viewing and Amending the Job Alert email template

To amend or view the content of the email template that is used for job alert email notifications go to Settings > Communications > Email Templates.

If you are unsure which email template is used for this, go to Settings > System Customisation and then navigate to the Emails page.

You will then see the email template name listed next to Opportunity alert email.