Assessment forms - choosing the right question type

Modified on Fri, 5 Sep at 2:15 PM

Feature: Assessment Forms
For: Superusers, Recruiters

I want to:

Understand which question types are available
Choose the right question type for my assessment form
Know which question types support scoring or killer logic
Learn when to use Matrix, Rating, Text or Choice questions
Avoid using unsupported question types in scored or killer forms
Check which question types are compatible with each assessment form type
Understand where media (images or videos) can be used in assessment forms

Question types and use cases

Assessment forms support five different question types, each suited to a specific style of response. Some are ideal for quick selections, while others allow for more detailed input or ranked responses.

Not all question types are compatible with every form. Use the table below to understand the purpose and features of each question type.

Question Type	Use when...	Supports automated scoring?	Killer questions allowed?	Key features
Choice	One or more options need to be selected from a list	Yes	Yes	Single or multiple answer options Define how many options can be selected
Text	A written, open-ended response is required	No	No	Open-ended responses Optional word limit
Rating	A response needs to be rated on a visual scale	No	No	Star- or number-based scale Visual and user-friendly
Order of Importance	Items need to be ranked by priority or relevance	Yes	No	Drag-and-drop ranking Optional scoring
Matrix Table	Related questions share the same set of answer options	No	No	Grid layout Useful for structured responses across related items

Question type compatibility by form type

Not all question types can be used in every form. The table below shows which question types are supported by each form type:

Form Type	Choice	Text	Rating	Order of Importance	Matrix Table
Pre-Assessment Form
Assessment Form – Scored
Assessment Form – Non-Scored
Screening / Shortlisting
Panel Shortlisting

FAQs

Can I use all question types in any assessment form?

No. Available question types depend on the form type you’re building. For example, Scored and Pre-Assessment (Killer Question) forms only support compatible question types like Choice and Order of Importance.

Why can’t I see a certain question type when building my form?

The system automatically limits the available question types based on the form type you’ve selected, to prevent incompatible options.

Which question types can be scored?

Only Choice and Order of Importance questions support scoring.

Can I use Text or Rating questions in scored or killer question forms?

No. Text, Rating, and Matrix questions cannot be scored and are not supported in Pre-Assessment (Killer Questions) or Scored Assessment Forms.

Can I attach media to questions?

Yes, but only in Candidate Assessment Forms (Scored and Non-Scored). All question types in these forms support adding reference images or videos. Media attachments are not supported in Pre-Assessment Forms, Screening Forms, or Shortlisting Forms.

Can candidates select multiple answers in a Choice question?

Yes. Choice questions support single or multiple answers and can be displayed as a dropdown if required.

When should I use Matrix Table questions?

Use Matrix questions to group related items that share the same set of answer options - ideal for collecting structured responses in a compact format.

Can I set a word limit on text questions?

Yes. You can set a custom word limit for each text question. If no limit is set, all text-based assessment questions will default to a maximum of 1,000 words.

How do Rating questions work and are there any limits?

Rating questions allow you to create a 1–5 or 1–10 scale, using stars or numbers.
Labels are optional and can be shown at either end of the scale (enabled by default). If used, each label is limited to 20 characters.

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